SERVICE UPDATE [08/04/2020]
Thank you for your support and patience while we enable our staff to work from home, due to Coronavirus safety measures.
We are open for business and here for you. Our call waiting times are currently much longer than usual (approximately 30 mins) so you may prefer to call us only if urgent, for example, if you’ve been involved in an incident and your car’s undriveable.
Please choose a question from the menu below:
If you take out a Bell policy this may be included as part of your policy, subject to eligibility. If you have this cover it will be shown on your Certificate of Motor Insurance under Section 5.
Once you are insured with Bell, only drivers named on your current Certificate of Motor Insurance are covered by Bell.
If you are a current Bell customer and would like to add a driver to your policy please contact us here. Please note there may be an additional charge for making this change to your policy. Please have the following details ready when you call and one of our representatives will be happy to assess if we can add the driver.
You're covered to drive in
Your vehicle is also covered while being transported by air, sea or rail between these countries.
You're covered as shown on your Certificate of Motor Insurance for a maximum of 90 days per policy term. Make sure you take your Certificate of Motor Insurance when you travel.
If there's a no-deal Brexit, you'll need a Green Card as well as your Certificate of Motor Insurance to drive your vehicle in the countries listed above. The Green Card is proof that you have the minimum level of insurance needed in the country you're driving in. You must take the original Green Card as photocopies aren't accepted.
If you're concerned you may be abroad in one of the countries listed above in the coming months when there's a chance we could leave the EU without a deal, you can request a Green Card using our online form.
Whenever you buy an insurance policy, we take steps to ensure we know the cover we are providing is right for you so we can support you when you need us, for example, if you have to make a claim and to combat any fraudulent activity. To do this, we may contact you to validate some of your details at any time after you have bought your insurance, and we hope that you'll be able to help us resolve any enquiries quickly.
Please remember it is your responsibility to check you have answered every question we ask honestly and accurately before buying your policy.
By validating insurance policies, we know we are providing you the fairest price for your insurance, and that information we hold is correct. This also helps us in our continued effort to combat fraud and ensure that your policy is unaffected.
We recognize that mistakes happen, so by validating policies we ensure a genuine oversight doesn't become a problem if you need to make a claim.
As an insurer we may check your details against databases available to the insurance industry, online quotations and any past or present policies within the Admiral group. We may also ask you to provide documentation to validate the information we hold.
Our validations teams are here to help and make sure your policy is correct. In cases where we have to make a correction to your policy as a result of the validation process there may be an additional premium to pay as well as our administration fee. In certain cases we may be unable to continue the policy or had we known the correct information, would not have accepted the policy. In these cases the policy may be cancelled or in more serious cases declared void and of no effect since its inception.
If your policy is voided or cancelled please be aware charges may apply, If a change is made following a validation because of different information, we will charge an administration fee and any additional premium that may be applicable. You can find these charges on our website under existing customers, Legal information, and your agreement with EUI limited.
A Green Card is an International Motor Insurance Certificate which gives drivers the minimum level of insurance needed in the country they're visiting.
In the event of a no-deal Brexit, you'll need a Green Card to drive your vehicle in:
You'll be asked for proof of motor insurance at each border crossing. If you don't have this, you may be subject to a police check, and possible penalties include a fine, prosecution, or your car could be seized.
If you're a customer and planning to be abroad in the coming weeks when there's a chance we could leave the EU without a deal, we can give you a free Green Card. Please request it using our online form at least 14 days before you travel to give us time to produce it and for it to reach you in the post, as you must carry a physical copy with you.
If you're towing a caravan or trailer when you're abroad, you'll need an additional Green Card for the thing you're towing.
Have you sent us your motor insurance proof of No Claims Bonus? If not, please click here to update it online.Update your proof of bonus
You can make a change or get a quote to make a change to your policy online, including.
And much more.Update your policy