Due to the impact of COVID and new restrictions, we are prioritising the safety of our staff and may not be able to deal with your call.
If your call is not urgent please use MyAccount, where you can find policy details and make changes.
uses the latest Plug & Drive black-box technology to help eligible young drivers get a fair deal. We've also removed the curfews, monthly mileage limits and your premium will never increase during the policy term due to your driving score. Most customers get a discount within their renewal premium.
Find out what real customers think of Bell Plug and Drive
You only need to use Bell Plug & Drive for the first 6 months of your policy. We believe in taking the hassle out of black-box car insurance.
Just use the Plug & Drive box continuously for up to 6 months. The majority of users will get further discounts on their renewal premium.
Drive when you like. Frequent late night driving can affect your driving score but won't increase your premium until you renew.
Further savings available at renewal point.
You're free to drive when and where you like; there are no mileage restrictions, other than your declared annual mileage and no time constraints.
Easy and convenient self installation in the 12volt socket of your car (just plug in and drive). See our video of how easy it is to install.
We update you on your driving skills through regular emails.
We promise to never penalise your driving by increasing prices during the policy term.
You're free to drive when and where you like; there are no mileage restrictions and no time constraints.
Buy a Plug & Drive policy and get a great price.
Easy and convenient self installation in the 12V socket of your car.
We will notify you when to return your plug and drive box.
Yes, you can drive your car as soon as your cover starts. We will send you the unit which will need be plugged in within 14 days of policy start.
No, you can drive at any time of the day or night with no curfew - however frequently driving at risky times, such as after 10pm, will reduce your driving score.
Minimum mileage is 1,900. There is no maximum mileage.
Safe driving includes factors like driving within the speed limit and avoiding risky manoeuvres such as harsh acceleration, braking and swerving. We appreciate that sometimes these are unavoidable, however repeated or excessive speeding or harsh manoeuvres will affect your driving score. Your driving score will be compared with other customers to determine the safest drivers.
We do not ask you to tell us who is driving the insured vehicle at any particular time. Your driving score will be calculated on overall use of the car, so you will need to make all named drivers aware that they can influence your driving score.
Simply unplug the Plug and Drive unit from your old car and put it straight in the new one.
If you do not renew your policy there will be no additional charges. You will only have to pay the cancellation charge if the policy is cancelled before renewal.
The eligibility criteria is as follows:
The unit has a 12v plug similar to a sat nav or mobile phone charger, attached via a cable to a small rectangular sensor unit. See our video of how easy it is to install.
The unit simply plugs into the 12v power socket (sometimes referred to as the cigarette lighter) which is normally found on our dashboard or in the central console of the car, within easy reach of the driver's seat. Full instructions are included with the unit, and a video guide can be seen here.
Most modern phone chargers and satellite navigation systems do not utilise the 12v socket. The Plug and Drive unit has an inbuilt USB socket, so you can charge USB compatible devices on the go!
The unit is designed to be universal, so should fit in any 12v socket - however all cars are different, so if you do have any problem plugging in or using the unit please call Customer Services on 0333 220 2011. Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
We will send out the unit within 7 days of your policy starting, via recorded delivery.
No, we own the unit and we will ask you to return the unit to us, so please keep the box and packaging that the unit is sent in.
Once you fit your unit, it should stay in your car until we request it back. Frequent or prolonged removal may cause your policy to be cancelled.
Please leave the unit plugged in until we ask you to return it, which will typically be up to the 6 month point of your policy.
The unit collects information about when the car is used, how far it travels and its location, as well as data on your driving behaviour including speed, acceleration and braking.
The information is used to analyse your driving behaviour and to verify your policy details.
The unit does collect your location data but we only use it for what we need to, this helps us to create your personalised driving score.
We only share the data with those companies required to provide the services under the policy, such as the unit provider. Data isn't sold or shared with anyone else.
Bell is a trading name of EUI Limited. (Reg No: 02686904). EUI Limited is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 309378). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. EUI Limited acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request.
Admiral Group plc is registered in England and Wales at Tŷ Admiral, David Street, Cardiff. CF10 2EH (Reg No: 03849958).