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Please click on the following links to learn more about our policy and policy upgrades. You will need Adobe Acrobat to view these files. You can download it for free from the Adobe website

Standard Policy Documents

Our guide to your cover
For archived versions, available for policies that were purchased before 1st January 2012, please click here.  
Key facts - New customers
For archived versions, available for policies that were purchased before 29th February 2012, please click here.
Key facts- Renewals
Amendments to our guide to your cover
For archived versions, available for policies that were purchased before 7th December 2011, please click here.

Policy Upgrades

Additional Loss Protection
 
Breakdown Cover
For archived versions, available for Breakdown Cover policies that were purchased before 23rd January 2012, please click here.
Hire Car Cover (Comprehensive cover only)
For archived versions, available for Hire Car Cover policies that were purchased before 11th March 2011, please click here.
Hire Car Cover (Third Party, Fire & Theft cover only)
For archived versions, available for Hire Car Cover policies that were purchased before 1st June 2011, please click here.
Instalment Protection Plan
For archived versions, available for Instalment Protection Plan policies that were purchased before 20th June 2011, please click here.
Modifications Cover
For archived versions, available for Modifications Cover Plan policies that were purchased before 1st June 2011, please click here.
Personal Injury
For archived versions, available for Personal Injury policies that were purchased before 1st January 2012, please click here.
Premium Protector
 
Top-Up Cover
For archived versions, available for Top-Up policies that were purchased before 7th December 2011, please click here.

Legal information

Conditions of use
Your privacy and security
Renewals Premium Protector Leaflet
Additional charges and cancellation of your policy
Pre Contract Credit Information

Complaint information

Our guide to handling your complaint
Complaint performance
As an FSA registered company we publish data on our complaints record. To see the latest figures please click here.
 

 

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