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Contact us

To help put you in touch with the right person, choose from the menu below for the appropriate contact details.

Please click here for a list of the most frequently asked questions.


Quote Acceptance Line

Click here for an online quote

Customer Services

Save money with MyAccount

If you make changes to your policy in MyAccount you can save money on admin fees. In most cases the fee is reduced from:

Phone admin fee = £26.00
MyAccount fee only = £13.00

See full details of our charges and fees.

Manage your policy

Speak to one of our agents via Messaging

Mon-Fri 7am-8:30pm,
Sat-Sun 9am-5:30pm

Bank Holiday, Christmas & New Year's opening hours

Click here to contact us regarding your safe driver policy

Click here to send us proof of your No Claims Bonus

We will be verifying this information with your previous insurer.

Claims Department

Looking to report a new claim?

Telephone: 0333 220 2041

Weekdays 8am-8pm,
Saturday 9am-4pm,
Sunday 10am-4pm

Looking to speak to us about an existing claim?

Telephone: 0333 220 2041

Weekdays 8am-6pm,
Saturday 9am-4pm,
Sunday 10am-4pm

Bank Holiday, Christmas & New Year's opening hours

Hit by someone insured by Bell?

Telephone: 0333 220 2050

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Click here for details of how to make a claim

Renewals

Talk to us on Messaging

Messaging opening hours

Weekdays 7am-8:30pm,
Sat-Sun 9am-5:30pm

Bank holidays, Christmas & New Years subject to change

Give us a call

Safe Driver Policy

Telephone: 0333 220 2022

Standard Policy

Telephone: 0333 222 6717

Weekdays 8am-6pm,
Saturday 9am-3pm,
Sunday 9:30am-4pm.

Best time to call: Midday to 4pm.

Bank Holiday, Christmas & New Year's opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Update your policy

You can make a change or get a quote to make a change to your policy online, including:

  • Change your vehicle or add a temporary vehicle
  • Update, add or remove drivers on your policy
  • Change the address on your policy

Update your policy

Calling from abroad

If you need to contact Bell whilst abroad, please dial the following number.

Telephone: +44 29 2060 1295

24 hour emergency helplines

Accident recovery

Freephone: 0800 600 840

Open 24 hours a day

24 hour theft tracking system (Safe Driver Scheme only)

Telephone: 0333 2020 004

Open 24 hours a day

Firstly call the police to report your car stolen, and ask for a police incident number.

Glass repair line

Telephone: 0333 220 2028

Open 24 hours a day

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Breakdown Service

For customers who have bought the additional breakdown product.

Click here

Open 24 hours a day

Other ways to contact Bell

Postal address

Ty Admiral, David Street, Cardiff, CF10 2AA.

Email

You can contact us using our secure email form.

Press Office

Contact our Press office team.

Job Vacancies

For information on current career opportunities with Bell, telephone our recruitment hotline on 0800 118 1619 or click this link to view jobs online.

Glass repairs

New Windscreen Claim

Glass repair line

Telephone: 0333 220 2028

Calls to 03 numbers will cost no more than calls to national geographic numbers ( starting 01 or 02) from both mobiles and landlines.

View your documents

Sign in or register to view your documents straight way.

Sign-In
Register now

Proof of No Claims Bonus

Have you sent us your motor insurance proof of No Claims Bonus? If not, please click here to update it online.

Update your proof of bonus

Update your policy

You can make a change or get a quote to make a change to your policy online, including.

  • Change your vehicle or add a temporary vehicle
  • Update, add or remove drivers on your policy
  • Change the address on your policy

And much more.

Update your policy

Useful links

Accessibility
Contact us

Bell is a trading name of EUI Limited. (Reg No: 02686904). EUI Limited is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 309378). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. EUI Limited acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request.

Admiral Group plc is registered in England and Wales at Tŷ Admiral, David Street, Cardiff. CF10 2EH (Reg No: 03849958).