Back to FAQs

Getting car insurance

Please choose a question from the menu below:

How can I get a quote?

It's really easy, just click here for an online quote. You can save up to 10% online and if you pay by credit or debit card you could save up to an extra 10%.

Can I get immediate cover?

Yes. Call us and we'll set your car insurance cover up for you or just follow the easy steps shown on the instant quote section of the website and your cover can start immediately.

Are my details secure over the Internet?

Yes, we use industry standard Secure Socket Layer (SSL) 128-bit encryption technology to keep your personal information and credit/debit details as secure as possible.

How can I pay?

We can take payment by Visa, Mastercard, American Express, Visa Debit/Delta, Maestro or Solo. You can make a one off payment and save up to 10% or you could pay for your car insurance in monthly instalments, subject to eligibility.

How do I get my discount after 3 months?

We will let you know if you have qualified for a discount (most do!) and automatically amend your payment. For example if you pay by Direct Debit we will reduce you Direct Debit, if you have paid in full on either a debit or credit card we will refund the difference to the card used to pay for the policy.

Why do I need to wait 3 months for my discount?

In order for us to understand your driving habits we need to collect enough information, this typically takes just under 3 months.

Why do you need my driving license details?

Why are we requesting this information?

Since 8 June 2015, the paper counterpart to the photocard driving licence isn't valid and is no longer issued by DVLA. In order to replace the paper counterpart the DVLA has created My Licence and Share my Licence, where you can view and share your driving information. We require this information in order to validate the information we hold for you.

What do we need to see?

My Licence and Share my Licence - https://www.gov.uk/view-driving-licence

If we have requested this information from you please make sure you have included the following pages: Your details, Vehicles you can drive and Penalties and disqualifications.

Alternatively, you can click the Share your licence information tab and select Create a code. This code is valid for 21 days.

View your documents

Sign in or register to view your documents straight way.

Sign-In
Register now

Proof of No Claims Bonus

Have you sent us your motor insurance proof of No Claims Bonus? If not, please click here to update it online.

Update your proof of bonus

Update your policy

If you want to update your motor insurance policy and you would prefer to contact us via email, you can use our secure email form.

When contacting us, please can you ensure your policy number is included on all correspondence.

  • Change a Vehicle
  • Change an Address
  • Add a Driver
  • Change Class of Use

And much more.

Update your policy

Useful links

Accessibility
Contact us

Is our website easy to use? Does it have all the information you need? Tell us what you think.

Please note, whilst we value your feedback and review it on a regular basis, we do not reply directly to comments submitted via this form.

If you have feedback on our other services or need assistance in any other way, please use our secure form.

Errors on form:

Your details

Tell us what you think

Bell - part of the Admiral Group

Thank you

Thank you for your feedback on our website

Close

Processing - please wait