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To help put you in touch with the right person, choose from the menu below for the appropriate contact details.

Please click here for a list of the most frequently asked questions.


Quote Acceptance Line

Freephone: 0333 220 2088

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Weekdays 8am-10pm, Saturday 9am-6pm, Sunday 10am-6pm

Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year's Day

Click here for an online quote

Customer Services

Telephone: 0333 220 2008

Telephone: 0333 220 2011 (Safe Driver scheme)

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Weekdays 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm

Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year's Day

Click here to contact us regarding your safe driver policy

Click here to update your policy using our secure email form

Click here to send us proof of your No Claims Bonus

We will be verifying this information with your previous insurer.

Claims Department

Telephone: 0333 220 2041

Weekdays 8am-9pm, Saturday 9am-5pm, Sunday 10am-4pm

Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year's Day

Hit by someone insured by Bell?

Telephone: 0333 220 2050

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Click here for details of how to make a claim

Renewals Hotline

Safe Driver Policy

Telephone: 0333 220 2022

Standard Policy

Telephone: 0333 222 6717

Weekdays 8am-8pm, Saturday 9am-5pm, Sunday 10am-4pm. Best time to call: Midday to 4pm.

Bank Holidays

2nd May - 10am to 4pm
30th May - 10am to 4pm
29th August - 10am to 4pm
27th December - 10am to 4pm
2nd January - 10am to 4pm
Closed Christmas Day, Boxing Day & New Year's Day

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Update your policy

For your convenience, you can amend your car insurance policy online using our secure email form. We aim to confirm your request within 24 hours. Please note that your change will not take effect until you have received confirmation from us.

Click here to update your policy

Calling from abroad

If you need to contact Bell whilst abroad, please dial the following number.

Telephone: +44 29 2060 1295

24 hour emergency helplines

Roadside emergency helpline

Freephone: 0800 600 840

Open 24 hours a day

24 hour theft tracking system (Safe Driver Scheme only)

Telephone: 0333 2020 004

Open 24 hours a day

Firstly call the police to report your car stolen, and ask for a police incident number.

Glass repair line

Telephone: 0333 220 2028

Open 24 hours a day

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Breakdown Service

For customers who have bought the additional breakdown product.

Telephone: 0800 458 9282 or 0333 320 2187

Open 24 hours a day

Other ways to contact Bell

Email

You can contact us using our secure email form.

Postal address

Ty Admiral, David Street, Cardiff, CF10 2AA.

Press Office

Contact our Press office team.

Job Vacancies

For information on current career opportunities with Bell, telephone our recruitment hotline on 0800 118 1619 or click this link to view jobs online.

View your documents

Sign in or register to view your documents straight way.

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Proof of No Claims Bonus

Have you sent us your motor insurance proof of No Claims Bonus? If not, please click here to update it online.

Update your proof of bonus

Update your policy

If you want to update your motor insurance policy and you would prefer to contact us via email, you can use our secure email form.

When contacting us, please can you ensure your policy number is included on all correspondence.

  • Change a Vehicle
  • Change an Address
  • Add a Driver
  • Change Class of Use

And much more.

Update your policy

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